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Optimization of Client Services Organizations
SERVICE DELIVERY
CONSULTING SERVICES
OPTIMIZATION OF
CLIENT SERVICE ORGANIZATIONS
Dan Saltzman
President, HBEC
Honey Brook Enterprise Consulting (HBEC) specializes in helping clients measure and improve the performance of client service organizations. HBEC expertise includes assessing the maturity of service organizations and leading initiatives that improve bottom-line results, customer satisfaction, and employee engagement. HBEC also serves businesses that purchase, implement, and maximize the value of mission-critical enterprise software solutions.